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Coming off a week of controversy after some Canadian players reported unauthorized access to their betting accounts, FanDuel was caught flat-footed to kick off the 2022 NFL season.
@FanDuel_Support my account was compromised on September 7th due to the breach on your website. I have reached out to customer support twice without any guidance other than you are aware of the issue. How much longer will this take? Completely unacceptable, please action
— Ben (@Ben93733911) September 11, 2022
Your app & website is down. You DID NOT MAKE IT!
— soheyl (@Soheylb) September 11, 2022
@FanDuel_Support @FanDuel_Support I can’t log in on the app but I can log in just fine on the website. However you won’t let people place bets on the website. What’s going on?
— Matthew Rancourt (@MatthewRancour4) September 11, 2022
Even our friend Ryan Knup could not get in, though he was likely referring to the daily fantasy app since he's in Florida.
What in the world Fanduel??? You are marketing on every tv but the product doesn’t even work. Get these stats working. #fanduel #dfs
— Knup (@RyanKnuppel) September 11, 2022
"Why can’t I access my account it keeps telling me I’m not eligible but that’s not true I bet everyday now it’s not working," one affected customer tweeted.
Another, Bruva Tre D. Jakes, wrote:
"Fanduel ain’t for me, it won’t end well. I’ve only had access for 4 hrs and it was ugly".
FanDuel was advertising pretty much every other commercial break during the games.
It's unclear just how many people were affected by outages, though the issues did not appear to be widespread.
FanDuel is the largest of the regulated sportsbooks. They were the first to turn a profit this last quarter since the industry was born in the summer of 2018.
@FanDuel @FanDuel_Support why can’t I access my account it keeps telling me I’m not eligible but that’s not true I bet everyday now it’s not working
— Brian (@BrianPellnat) September 11, 2022
Final Action as 2022 Week 1 NFL in the Books
Dave Mason of BetOnline provided the final action numbers for this week's NFL games. The late afternoon matches weren't terribly lopsided compared to some of the earlier games.
56% KC -6.5 @ AZ
58% LAC -3.5 v LV
60% MIN -1.5 v GB
51% NYG +5.5 @ TEN
69% BAL -6.5 @ NYJ (most volume by far)
55% NO -5.5 @ ATL
55% MIA -3 v NE
67% CAR -1.5 v CLE
60% PIT +7 @ CIN
60% CHI +6.5 v SF
64% PHI -6 @ DET
58% HOU +7 v IND
61% JAX +3 @ WSH
- Mary Montgomery, Gambling911.com
