Coin Master Complaints February 2025

Coin Master is a sweepstakes casino.  Unlike its real money online casino counterparts, Coin Master does not require an initial deposit and play is free...up to a point.

Do you have what it takes to be the next Coin Master? Can you travel through time and magical lands to battle it out to be the best Pirate, Hippie, King, Warrior or VIKING of them of all!

Spin to earn your loot

Find out what real people are saying about this sweepstakes casino. 

What is a Social Casino?

Social casinos are online game platforms that mimic the real money online casinos but, instead of making an actual deposit, social casinos use virtual currencies.

These social casinos are profitable as customers will eventually be tempted to make purchases and use real money to play a wider range of games.

Coin Master February Promotions

Daily rewards and gifts promoted but limited details availabe.

Coin Master Casino Complaints Heading Into February

Real Reviews From Real People

We did find a number of people complaining that the app would freeze on them.

Steve “Steve o” Reneau writes:

"Keep having to wait forever for app to load and turns off in middle of playing game."

A Coin Master rep was quick to assist in this complaint.

June Towns on TrustPilot writes:

"Good afternoon my name is June the gentleman that I spoke to today and yesterday his name is Derek I have been a playing and paying customer of coin Master for over 3 years there have been numerous situations that have arose every single time there is a big free coin event that you need to reach the game will not allow it it resets all by itself there are several times that I was at 20K free spins 15K free spins and recently most recently 39K free spins within 10 minutes the game reset and I wound up not getting any spins nor did the company want to replenish any of my spins after 3 years of spending money with this company purchasing spins with this company being a 100% loyal playing customer of this company and they were extremely rude uncompassionate and disrespectful and did everything they could to make me feel unworthy as a customer paying for their game I am very disappointed with them I am very upset with them I think they are a fraud and they take advantage of people spending their money to have fun which is not fair to us who are spending money to play this game I actually like the game I just don't like the people behind it at one push of a button they can change the whole profile in the game and not reward you for your events which is very unfair and for them to not honor you and give you back your opportunity to get your free spins is unfair to us who are spending money and I feel like this game has become a fraud because they don't care about the people anymore they just care about the benefits that they get I'm going to delete my game I am very very pissed off right now and I feel extremely taken advantage of and to Mr Derek you suck and I want everyone to know that you did not help with anything and that you were a total smart ass you're not fit to be in a customer service position sir and I want to make sure everybody that plays this game knows that."

KH writes:

"Coin Master is super fun in the beginning. As you advance, you will see that you up your bet in order to get anywhere.
You will run out of spins, and those "spins" cost money.

"The higher level you obtain, the more it takes in coins to advance. In fact, you also need more spins because the low bets will have you feeling slow, taking hours to progress through one challenge. Higher bets give you poorer odds, but speed things up. You will open your wallet eventually!!!

"Don't expect Coin Master to celebrate YOUR patronage for the holidays!

"Unlike other game platforms, Coin Master will not give you any advantages, extra prizes or special gifts during any holiday!!!
Today, Christmas Eve 2024 and the goals still require more spins to finish than the number of spins awarded for the achievement.
The word that comes to mind... SCROOGE!"

Carrie Spaulding writes:

"I won a joker card the other day and chose the card I wanted,as soon. As I clicked the card I wanted my game shut off as it does this alot anyways when I opened it up it did not give me my 15k spins which was the amount for the card I chose and I didn't have my joker card anymore. So no spins no card and now no joker. I emailed them and instead of investigating and giving me my joker they said they didn't investigate it but here's 500 spins!! Wow I don't want 500 spins I want my joker card back!! "

Anup Nanda had this to say:

"Good game but too unfair. Intentionally it wastes your spins and way too costly in app purchases. Feels like spins and other events are made way too dificult to complete just to make you purchase things in the app. Will let know people to avoid this game. Starting today."

Janet Woolsey offered:

"Fun to play but once you get to higher levels it seems impossible to continue without spending money."