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A gambler has filed a complaint against HR Wager claiming they confiscated $15,000 from his account and will not permit him to log in.
The individual relayed his story via Bookmakers Review, a popular website for lodging complaints against sportsbooks.
Long Story Short:
- Deposited twice, $1k and $1.5k
- Accomplishing the bonus rollover requirements and achieving a balance of ~$15k
- Contacted George for a payout on 8th of April for $1.5k in Litecoin
- I was told, it usually takes 4-5 days for the payment to be processed (but it can take max up to 4 weeks)
- Someday within May - dont know exact day - login stopped working
- 2 months and 4 days after none payment has been processed
- I have been trying repeatedly to contact them through mail and live chat. I get no response back.
- I filed a complain in BMR on 13 of May and I haven't heard anything back from them (a month passed).
This story is not likely to have a happy ending.
Gambling911.com can reveal exclusively that HR Wager was kicked off its prior platform for not paying fees and players back in November of this past year.
HR Wager is a small sportsbook based out of Costa Rica that has existed on various platforms over the years, including BetPhoenix.
There is not a whole lot of recourse for players unfortunately.
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