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OAKLAND PARK, Fla (Gambling911.com) - ACR Poker on Thursday issued a statement in regard to a video circulating across the internet showing a poker software product called TrenirusGTO being used alongside their online poker client. The company made it abundantly clear that RTA, which stands for Real-Time Assistance, is strictly prohibited on ACR Poker.
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Unlike online poker teaching tools, RTAs provide a software analysis of a particular situation during play then gives the player Game Theory Optimal, or GTO, information before that individual makes a decision. This is generally considered a major integrity problem in online poker.
In the circulating video, one of the Trenirus promotional demonstrations appears to show the tool being used alongside ACR Poker. A poker player posting under Firenze/Firenkes publicly called it RTA and tagged ACR, arguing that the program was supplying live frequencies and GTO output before the player's action. Firenze/Firenkes is believed to reside in Tunisia.
ACR Poker quickly issued a statement condemning the video and steadfastly denies allowing such programs.
"We are aware of the video circulating on social media showing TrenirusGTO being used in real time alongside ACR Poker.
"RTA is strictly prohibited on ACR Poker. The conduct shown in this video - using a tool to provide GTO-based or other strategic assistance during a live hand - violates our Security and Game Integrity rules.
"Our policies prohibit any tool that provides real-time advice or otherwise reduces, influences, or removes a player's own decision-making during a hand. Every decision at an ACR Poker table must be made by the player.
"Using TrenirusGTO during live play on ACR Poker is prohibited. We are actively reviewing additional detection and enforcement measures in response to this incident and will continue adapting our controls as prohibited tools evolve.
"Our Security and Game Integrity team has launched an investigation into the activity shown. The investigation is focused on identifying the player and account involved, determining the full scope of the activity, reviewing relevant play, and establishing whether any additional accounts or players are involved. To be clear: we are not investigating whether this type of use is permitted. It is not.
"Any account confirmed to have used prohibited Real-Time Assistance in this manner will be permanently banned. Funds held in the offending account will be confiscated and redistributed to affected players in accordance with our Game Integrity procedures.
"Our commitment to game integrity extends beyond this investigation. ACR Poker works with GTO Wizard on game-integrity technology and analysis, and we continue to invest in tools designed to identify prohibited play.
"We also automatically publish completed ACR Poker final tables through our free Final Table Replayer, with every player's hole cards revealed, providing the poker community with greater visibility into the action after play has concluded."
The statement goes on to explain that "RTA has no place on ACR Poker".
"We take the integrity of our games and the trust of our players extremely seriously, and we will continue to take decisive action against the use of prohibited tools."
- ACR Poker
ACR Poker Statement Regarding TrenirusGTO :
We are aware of the video circulating on social media showing TrenirusGTO being used in real time alongside ACR Poker.
RTA is strictly prohibited on ACR Poker. The conduct shown in this video - using a tool to provide GTO-based or…— ACR Poker (@ACR_POKER) September 17, 2026
Later in the day, ACR Poker revealed that they found the suspect account and released a follow up statement.
Following our statement earlier today regarding the video showing TrenirusGTO being used during live play on ACR Poker, our Security and Game Integrity team has identified the account involved.
The ACR Poker username shown in the video was UGLYRETD.
Our investigation determined that the account was created on 8/2/2026, deposited $14.13, and played on ACR Poker for a single day.
During that time, the account played 65 hands at $0.05/$0.10 stakes, 27 hands at $0.02/$0.05 stakes and 19 hands at $0.01/$0.02 and recorded a net loss of $-13.12.
The account has been permanently banned from ACR Poker.
While the account was a net loser overall, it did win individual hands against other players during the session.
A total of 7 players who lost money directly to this account will be refunded for the affected hands and notified within the next 24 hours.
Our Security and Game Integrity team worked quickly to identify the account, review the relevant play, and establish the scope of the activity after the video was brought to our attention.
We also want to thank the poker community for bringing this matter to our attention and for the information and support provided throughout the investigation.
Protecting the integrity of our games is a shared responsibility, and reports from players and the wider poker community are an important part of that process.
As new forms of prohibited assistance continue to emerge, we will continue evolving our detection, investigation, and enforcement processes.
We will not publicly detail those methods, but our position remains unequivocal:
Real-Time Assistance is prohibited on ACR Poker. Accounts found using it will be permanently banned, and affected players will be made whole.
We appreciate the poker community holding us accountable, and we will continue working to make ACR Poker a safer and fairer place to play.
- Ace King, Gambling911.com
