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The Grand Poker Network, servicing 5Dimes, Vietbet, Sportbet, Island Casino and more, has been offline since the first week in November.
ProfessionalRakeback.com reports that the 5Dimes started the online poker network in 2014.
Reports started surfacing on Sunday, Nov. 5 at popular poker forums that users were unable to connect to Grand Poker (also called Dragon Room). In the following days, the situation continued. Customer support gave varying responses to different customers. They sometimes claimed that poker was down for maintenance and would be back shortly. At other times, they said that the poker room was closing for good. We here at Professional Rakeback were informed that the poker site was switching servers and undergoing a client update, and there was no word on when the process would be completed.
Players on the Sports Book Review website have reported that their Grand Poker Network balances are being transferred to their sportsbook accounts. 5Dimes, which is graded with an A+ on the SBR website, claims they are upgrading the online poker software.
To our loyal Grand Poker Network customers. Please be advised that we are currently upgrading our servers to better your playing experience. We ask for your patience while we complete this process. Please contact Customer Service for further details.
ProfessionalRakeback.com suggests there is a good chance the online poker room will not be returning to 5Dimes, pointing to a likely reason why the network suddenly went down and is yet to return after one month.
Rumor has it, though, that 5Dimes' action gamblers were losing their shirts to players from other WPN sites, necessitating cross-cage payments from 5D to its partners and negatively impacting the enterprise's bottom line. So perhaps they would be hesitant to jump back into bed with WPN. This sort of scenario has been faced by other operations in the past however, and many have responded by simply limiting the stakes that their players were able to access on the network.
- Ace King, Gambling911.com
