PartyPoker Glitch Results in Hole Cards, Player Names Changing Mid Hand
PartyPoker is investigating a bizarre glitch in their software that has recently caused hole cards and player names to change mid-hand during real money play.
From PokerFuse.com:
It appears the issue is a graphical glitch in the PartyPoker client. The wrong hole cards are being displayed during the hand, then at showdown the “real” cards are switched in at showdown.
This has caused players to make bets thinking they have different hole cards than they really do; one player reports going all in on the flop thinking he had top set, only for his cards to switch at showdown to show trash.
“This has been escalated to the highest possible level within the business,” a PartyPoker representative said in a statement. “To date we have had very few reports of the issue directly to our customer service team however we continue to investigate all possible avenues including the influence of third party [software].”
- Ace King, Gambling911.com