Written by :
Published on :
OAKLAND PARK, Fla. (Gambling911.com) - When it comes to sweepstakes casinos, redemption issues at SweepLasVegas are out of control based on reiews at TrustPilot. BRUTAL might be an understatement.
Unlike a real money online casino, sweepstakes - or social casinos - is an online platform that allows users to play casino-style games, including slots, bingo, table games, and even live casino games, using virtual currency instead of real money. These types of online casinos rely on additional real money purchases once the free play component is exhausted. In contrast, real money online casinos require a small deposit that can be increased through wins. Free play and cash bonuses are typically offered as well.
"I have been trying to reach customer support since 10/10/26 not a single response back after sending multiple emails. Starting to think this casino is nothing but a scam there quick to take my money but yet when I try to play slots are not available in my region. That's ridiculous don't take my money if I can't even play then have the nerve to ignore me."
"Been waiting since 9/25/26 for a redemption. Sure, some sites take time to process redemptions, but their customer support is basically non-existent. I want the redemption processed, or a refund for the payment I made on this site."
"Pending redemption for 2000 is still pending, account was closed voluntarily but was prior to redemption request. I want my redemption paid out and I will come back to rate 5 stars. I email them every day but no one is responding. Next step is a lawyer if they don't respond."
Here is the really scary part: Since the start of this month - October 2026 - there have not been any reviews on TrustPilot greater than one star. Can you say OUCH!
- Steven Cooper, Gambling911.com
