Out to Lunch: WSEX.com Vacations As Customers Get Screwed
Troubled online gambling website World Sports Exchange (WSEX.com) has apparently gone on sabbatical, at least for now.
Customers, some of whom have been waiting for payouts over six months now, complained this past week that they can no longer get through to live support.
“They don’t even have receptionist anymore, its just a recording,” posted one disgruntled customer on the SBR Forum website.
Another customer wrote:
“For the first time in months they don't respond to my email/s at all. Usually within a day I'd at least get some kind of response. Even if it was an excuse it was good to know someone was home with a pulse.”
World Sports Exchange was co-founded by Jay Cohen, a former nuclear engineer, who later served just shy of two years for violating an obscure “Wire Law” in the United States. The US government contended at the time it was illegal to accept bets over the phone even when World Sports Exchange was based on the Caribbean island of Antigua, an online gambling hotbed.
During his time in prison, WSEX.com operated flawlessly. Since his return, the company has all but collapsed.
The irony in all of this is that Cohen regularly appeared on posting forums berating his competitors when even the slightest customer complaint found its way on message boards.
WSEX.com recently lost its license in Antigua after nearly 14 years of operating there.
Gambling911.com readers for the most part have not been affected by the WSEX crisis as the website has never accepted ad money from World Sports Exchange.
Some customer payouts continue to trickle out.
To date, Cohen refuses to offer any type of explanation for the slow payouts.
Jagajeet Chiba, Gambling911.com
