Why US Based Customer Service is Important: Pay Per Head Bookie Software Provider
The folks at Power Pay Per Head are getting patriotic this President's Day Weekend (well, a week early at least). In this master class we learn the importance of offering, not just English speaking, but actual blue blooded American customer service agents in dealing with your gambling customers.
"Land of the free, land of the brave, land of the best customer service," Power Pay Per Head Freddy brags in their latest video. "We refuse to outsource the customer service portion of our business, of YOUR business, of our business to service your business, to a foreign land."
Why is that?
"I don't want to speak to Pierre or Beejab or whomever. No offense to anybody. There is an importance to American customer service that is important to any other country retaining their work internally within their boundaries of their country.
"So why do we hate foreign customer service?"
You probably already know the answer to this if you're a credit card holder who has ever had to make an inquiry. But listen below to a more extensive discussion.
Don't forget: You get 6 weeks FREE to test out the Power Pay Per Head software.
Disclaimer: This video is intended as an educational guide for those who are interested in the pastime of legal bookmaking and online sports gambling. The content within this video is designed for informational purposes. This video contains language some may find offensive. Small children should be removed from the room immediately.
- Aaron Goldstein, Gambling911.com