What to Look for in a Pay Per Head Website
There are some important features that every Pay Per Head website should have.
One of the most important things to look for when choosing a Pay Per Head website is the quality of service and that might actually have little to do with the online aspect but rather the old school call center qualities.
From RealBookies.com:
The first step to finding a great PPH service is looking at its “Call Center.” This is basically the nervous system of the service. It is where the day-to-day business is conducted and it is where wagers are placed, payments are handled, and questions and complaints are taken care of. Naturally, a per head company without a well-greased Call Center is not a service that you should go with.
It is important to understand the differences between large per head companies and smaller PPH companies. Of course, the larger the service, the more employees they will have on staff. This is beneficial because there will be more representatives working to ensure that you and your clients are happy. It also usually means that the company has more technology (such as more computer screens and televisions) to monitor upcoming and in progress sporting events.
At the other end of the stick, however, is that small companies can generally commit more time to each of their clients. Smaller PPH companies generally are more personal and work more one-on-one with their bookies. Oftentimes, small companies like us offer far superior phone support and customer service.
A great bet is to track down a company that has both exceptional customer service and a reasonable amount of technology/employees. In this day and age, both small and large companies fit this bill.
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- Aaron Goldstein, Gambling911.com
