Alcohol and Gaming Commission of Ontario Goes After TheScore
The Alcohol and Gaming Commission of Ontario (AGCO) has issued a monetary penalty of CA$105,000 ($76,500) to Score Media and Gaming, known as theScore, for alleged failures to meet the province’s responsible gambling standards.
From GamingAmerica:
According to the regulator, the penalty followed an investigation into theScore’s handling of a player who wagered around CA$2.5m over eight months and lost approximately CA$230,000.The AGCO said the customer lost nearly CA$100,000 in the first month and exhibited several indicators of high-risk play, including repeated requests for bonuses, loss-chasing behavior and emotional distress.
The Commission stated that theScore did not take sufficient steps to identify and address these warning signs. It also alleged that the operator relied on the player’s self-reported financial information instead of conducting proper verification, despite what the AGCO described as “clear red flags and inaccurate income documentation.”
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