Can't Get Paid From BC.Game: What Should I Do?
Curaçao-licensed licensed crypto gambling operator BC.Game, which is believed to be owned by a Far East entity, has rejected a November court ruling that declared it bankrupt. The online gambling firm recently entered into a multi-million dollar shirt sponsorship deal with football club Leicester City and vowed to honor it. They assured the club BC.Game “has no issues with liquidity”.
Serving the World With High Limits
But regulators in Curacao, where BC.Game has maintained a gaming license for just under a year, are in the process of considering revoking it. GCB's managing director Cedric Pietersz will meet with Small House BV's newly-appointed trustee Barbara Nagelmackers to discuss the ruling in a hearing.
In BC Gaming’s case, the bankruptcy ruling relates to its parent-company Small House as it failed to pay out over $2 million (£1.6 million/€1.9 million) in player winnings after acquiring BC Game in February. The operator reportedly owed five gamblers a sum of around £1.5million.
BC Game’s previous owner Blockdance was also embroiled in the case with plenty of finger pointing to go around.
BC.Game has vowed to appeal the Curacao court ruling.
“We strongly disagree with the court’s latest rulings and we will spare no expenses to appeal this erroneous judgment which failed to give due consideration to facts. We are confident that justice will ultimately prevail,” BC Game said.
It said there had been inconsistencies throughout the case including in the witness statements.
“The allegations lack sufficient supporting evidence, with many claims based solely on unverified statements. Our internal investigations have revealed discrepancies in the cases cited by the plaintiffs, with most accusations lacking a clear legal or technical basis,” it said.
The real concern is on the here and now. Will customers continue to get paid?
The Netherlands and Australia previously warned BC.Game it was operating in those jurisdictions illegally.
Complaints against BC.Game can be traced back the last two years at least.
This complaint appeared on BC.Game's own posting forum last year:
7 days ago i had done two withdrawals of 25000 inr each and i had received one of the withdrawal of inr 25000 in 2-3 hrs but i never received the other 25000 inr in my bank account (even though on the transacton page it showed both the withdrawals as successful) i raised the query to bcgame support and i was told by the support to wait for 24 hrs as it can take that much time) then the wait game began 24 hrs passed i never received the withdrawal i checked with my bank they affirmed that only one of the 25000 inr was received the other wasnt, i immediately contacted support again this time they said to wait for another 2 days as the withdrawal based system might take 72 hrs and then it gets resolved
3 days gone the withdrawal was still not received i contacted my vip host and support again this time daphne raised a ticket for the withdrawal and said that the matter will be looked into back end team and will maximum take 7 days ( 123713 and 123697 these two tickets were raised by daphne from support 7 days back) dont know whch one was the 25000 inr wthdrawal ticket , since then its been 7 days now i have not received the withdrawal every time i ask support they dont give proper answer they just say that ticket is escalated and since past 2 days they hardly even reply
im attaching below the order id screenshot of the withdrawals please help me out
i have already provided bank statement to support please help almost 7 days now
The long established Casinomeister forum has been documenting player complaints over the past few months.
This one appeared back in April of this year.
I've been playing on BC.game for the past few months with no luck in getting to withdraw. Just bad luck and not knowing when to quit I guess. But today, I decided to try and test the withdrawal function to see if it would work. Turns out, it didn't. Because, news to me (Dummy for not looking up the T&Cs I guess) I had to wager exactly what I deposited to withdraw it. So, I did. Then I found I could not withdraw to the Trezor wallet because every time I did it would throw a "Oops! We lost your network!" error. So, I downloaded Exodus wallet and tried that only to discover that, apparently, I did not have the sufficient amount to meet the minimum withdrawal requirement? (I gambled and lost a bit, but the balance at the point of withdrawal attempt was a little over 80 when, as far as I can recall, I was sure it was 50.)
So I kept gambling and, of course, ended up losing it.
UKGC drove me to the site and it looks like I got screwed for not having the wallet on the same network as BC.game's? It seemed weird to receive the same error over and over. VPN issues? Call me an idiot if you like, but now I know why it's in the grey zone. Just don't get how others can seem to play there with no issue, yet, I get this experience.
Don't mean to vent. Just wondering if others had a similar experience. Maybe this site is one to avoid?
The company is unlicensed throughout continental Europe and the United Kingdom where Leicester City is based, and is 'black-listed' in a number of countries, including Greece, Bulgaria and Lithuania.
Will it seek out a license elsewhere remains the big question.
Customers may not have many channels to explore should BC.Game stop paying entirely.
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