Massachusetts Will Now Require Sportsbooks to Notify Gamblers of Reduced Limits Within 48 Hours

Submitted by Gilbert Horowitz on

Written by :

Gilbert Horowitz

Published on :

Limits

Great news for sports bettors in the Commonwealth of Massachusetts. 

Massachusetts unanimously approved a regulation that requires sportsbooks to notify bettors within 48 hours of limiting their account.

FairPlayGov noted: 

"It will come with almost stunning granular guidance backing the reg.

"Goes into effect on June 1, pending waiver requests from sportsbooks."

The Massachusetts Gaming Commission is requiring that sportsbooks operating from the commonwealth must provide customers within 48 hours notice as to why they are being limited. 

Why it Matters 

Gadoon "Spanky" Kyrollos is a prominent professional sports betting figure who frequently highlights the "epidemic" of legal sportsbooks limiting or banning sharp and winning gamblers.  He has applauded the MGC for being at the forefront of this issue.  

“If you're good at something you're not supposed to be penalized for it," Spanky remarked. 

Kyrollos regularly refers to bookmakers engaging in this practice as "dress makers". 

And the "epidemic" is real.  

Draftkings, in particular, is notorious for the practice of placing harsh limits on players

"You like competition but I can only bet 32c per play."

"You limit my max on boost to $5 and I can’t even bet over $26.84 on a side now on your site. Dk sucks".

A professional gamblers, George “Riley” Panagakis, earlier this month recounted how he attempted to place a $500 bet a DraftKings, only to be limited to $53.14.

"I just tried to bet $500 on a Super Bowl Prop at DK but was limited to $53.14. I’m Not kidding! I didn’t place the bet," Panagakis tweeted.

The MGC indicated it will not accept boilerplate language in the email notification sent to the impacted customer. That communication needs to include specific language as to why the bettor was limited.

Furthermore, additional emails must be sent each time a new limit is imposed. 

Commissioner Paul Brodeur recounted how he found a response from one of the operators, which FairPlayGov identified to be Caesars, to be offensive. 

"Due to a 'business decision', which they interestingly describe as a 'broad, nonspecific explanation'."

Brodeur went on to blast that response as it "flies in the face of what we are trying to accomplish". 

  • Gilbert Horowitz, Gambling911.com 

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