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A disgruntled customer thought they were calling out Circa Sportsbook, a revered betting establishment among professionals, for its unwillingness to refund all prop bets on the Arizona Cardinals Kyler Murray Monday night.
It was revealed on Tuesday that Murray is set to miss the remainder of this season after suffering a torn ACL, hence the call for prop refunds.
Those "in the know" were quick to school the gambler via Twitter.
@CircaSports it would be amazing if you could follow the lead of @DKSportsbook and @FDSportsbook and refund any prop wagers on Kyler Murray. You’re the best sportsbook in Vegas hands down, and figured I’d ask as it has become somewhat of market standard. Thanks!
— Heni (@PLOLLERCOASTER) December 13, 2022
Gaming industry analyst Joe Brennan Jr. tweeted in response to sports bettor Henri:
"It isn't a "market standard", injuries are part of the game, grow up, or just bet at rec shops that will close you down if you string together a couple of wins."
Jeffrey Benson, Sportsbook Operations Manager at Circa Sports eventually chimed in as well, explaining the company's policy on this matter.
We happily pay the Kyler Murray No’s and the Under’s which are the winning wagers. Injuries are a part of betting on sports and these kind of refunds cheapen that.
— Jeffrey Benson (@JeffreyBenson12) December 13, 2022
Benson was courteous in answering questions posed on the matter.
Bob Dunn asked: "Do legal shops giving refunds see them similar to boosts? Ie more square bettors are typically on over than under props so make them feel good and books will recoup the cash over time. Do you think this factors into these decisions at all?"
Benson replied: "Yes. Just a marketing expense that they believe will be recouped over the long run in the form of bettors getting the money quickly back into play and eventually losing it."
It's also great to know Henri won't be booted by Circa Sportsbook for posting a critical tweet.
Gambling911.com this week reported on how professional sports gambler Gadoon “Spanky” Kyrollos was kicked of the Sport Trade app after Bally's learned her filmed a video in their establishment promoting the newly formed relationship. Bally's took issue with Spanky posting critical viral videos of Bally's Atlantic City in the past.
Circa Sportsbook's claim to fame is that they offer some of the most balsy limits in the U.S. regulated sports betting space and rarely, if ever, boot players.
- Gilbert Horowitz, Gambling911.com
